Contact Jobcentre Plus
New benefit claims
You can apply for New Style Jobseeker’s Allowance (JSA) online, unless you’re under 18 or you’re applying as an appointee on someone else’s behalf.
If you cannot apply online or you need help applying, call Jobcentre Plus to claim New Style JSA.
Jobcentre Plus
Telephone: 0800 055 6688
Textphone: 0800 023 4888
(if you cannot hear or speak on the phone): 18001 then 0800 055 6688
British Sign Language (BSL) if you’re on a computer - find out how to
Welsh language: 0800 012 1888
Monday to Friday, 8am to 5pm
Find out about call charges
If you live in Northern Ireland, instead.
There are different contact details for:
Alternative formats
Call Jobcentre Plus to ask for alternative formats, such as braille, large print or audio CD.
If you live in Northern Ireland, instead.
Use a benefits calculator to find out what benefits you could get.