Guidance

Fulfilment House Due Diligence Scheme — service availability and issues

Updated 2 September 2025

Service availability

Full service available.

If you’re trying to create, sign in or reset your user ID or password, check for known problems with Government Gateway.

online service.

Planned downtime

Wednesday 10 September 2025 10:30pm to 11pm
Wednesday 17 September 2025 10:30pm to 11pm

Due to scheduled maintenance you will be unable to access our online service between 10:30pm and 11pm on:

  • Wednesday 10 September 2025
  • Wednesday 17 September 2025

We apologise for any inconvenience this may cause.

Service issues

None.

Other services

Check availability and issues for other services.