Guidance

Find your health assessment provider

Check who your health assessment provider is and how to contact them.

Some benefits need you to have a health assessment.ÌýÌý

These include:Ìý

  • Universal Credit (UC), the assessment is called a Work Capability AssessmentÌý
  • Employment and Support Allowance (ESA), the assessment is called a Work Capability AssessmentÌý
  • Personal Independence Payment (PIP), if the assessor needs more informationÌý
  • Industrial Injuries Disablement BenefitÌý

The health assessment is usually carried out by a provider on behalf of the Department for Work and Pensions (DWP).ÌýFor some people, the assessment might be carried out by DWP.

If you are unsure who your provider is or need to contact them, check using your area or postcode:

Northern England and ScotlandÌý

Your health assessment provider is Maximus. If you need to discuss your appointment time, .Ìý

Northern England and Scotland includes the following postcodes:Ìý

  • ABÌý
  • BBÌý
  • BDÌý
  • BLÌý
  • CAÌý
  • CH2Ìý
  • CH3Ìý
  • CH41
  • CH42Ìý
  • CH43Ìý
  • CH44Ìý
  • CH45Ìý
  • CH46Ìý
  • CH47Ìý
  • CH48Ìý
  • CH49Ìý
  • CH60Ìý
  • CH61Ìý
  • CH62Ìý
  • CH63Ìý
  • CH64Ìý
  • CH65Ìý
  • CH66Ìý
  • CWÌý
  • DDÌý
  • DGÌý
  • DHÌý
  • DLÌý
  • DNÌý
  • EHÌý
  • FKÌý
  • FYÌý
  • GÌý
  • HDÌý
  • HGÌý
  • HSÌý
  • HUÌý
  • HXÌý
  • IV
  • KAÌý
  • KWÌý
  • KY
  • LÌý
  • LAÌý
  • LSÌý
  • MÌý
  • MLÌý
  • NE
  • OLÌý
  • PAÌý
  • PHÌý
  • PR
  • SÌý
  • SKÌý
  • SRÌý
  • TDÌý
  • TSÌý
  • WAÌý
  • WFÌý
  • WNÌý
  • YOÌý
  • ZEÌý

Midlands and WalesÌý

Your health assessment provider is Capita. If you need to discuss your appointment time,Ìý.

Midlands and Wales includes the following postcodes:Ìý

  • B (except B14, B17, B19 and B78 which have PIP assessments provided by DWP)Ìý
  • CH1Ìý
  • CH4Ìý
  • CH5
  • CH6Ìý
  • CH7Ìý
  • CH8Ìý
  • CFÌý
  • CVÌý
  • DEÌý
  • DYÌý
  • GL16Ìý
  • HR
  • LDÌý
  • LEÌý
  • LLÌý
  • LNÌý
  • NGÌý
  • NNÌý
  • NPÌý
  • PEÌý
  • SAÌý
  • STÌý
  • SYÌý
  • TFÌý
  • WRÌý
  • WSÌý
  • WVÌý

South West and South CentralÌý

Your health assessment provider is Serco. If you need to discuss your appointment time,Ìý.

South West and South Central includes the following postcodes:Ìý

  • ALÌý
  • BAÌý
  • BHÌý
  • BNÌý
  • BSÌý
  • CBÌý
  • DTÌý
  • EXÌý
  • GL1Ìý
  • GL2Ìý
  • GL3Ìý
  • GL4Ìý
  • GL5Ìý
  • GL6Ìý
  • GL7Ìý
  • GL8Ìý
  • GL9Ìý
  • GL10Ìý
  • GL11Ìý
  • GL12Ìý
  • GL13Ìý
  • GL14Ìý
  • GL15Ìý
  • GL17Ìý
  • GL18Ìý
  • GL19Ìý
  • GL29Ìý
  • GL50Ìý
  • GL51Ìý
  • GL52Ìý
  • GL53Ìý
  • GL54Ìý
  • GL55Ìý
  • GL56Ìý
  • GUÌý
  • HPÌý
  • LUÌý
  • MKÌý
  • OXÌý
  • PLÌý
  • POÌý
  • RGÌý
  • RHÌý
  • SGÌý
  • SLÌý
  • SNÌý
  • SOÌý
  • SPÌý
  • TAÌý
  • TQÌý
  • TRÌý
  • WDÌý

South East, London and East AngliaÌý

Your health assessment provider is Ingeus. If you need to discuss your appointment time, .Ìý

South East, London and East Anglia includes the following postcodes:Ìý

  • BRÌý
  • CM
  • COÌý
  • CRÌý
  • CTÌý
  • DAÌý
  • E Ìý
  • ECÌý
  • ENÌý
  • HAÌý
  • IGÌý
  • IPÌý
  • KTÌý
  • MEÌý
  • N
  • NRÌý
  • NWÌý
  • RMÌý
  • SEÌý
  • SMÌý
  • SSÌý
  • SWÌý
  • TNÌý
  • TWÌý
  • UBÌý
  • WÌý
  • WCÌý

Northern IrelandÌý

Your health assessment provider is Capita. If you need to discuss your appointment time, .

Northern Ireland includes the following postcodes:Ìý

  • BTÌý

Assessments delivered by the Department for Work and Pensions (DWP)Ìý

The Department for Work and Pensions is delivering health assessments in some areas.

If your postcode starts with an E or N

If you live in these postcodes your health assessment provider for PIP is DWP:

  • E5Ìý
  • N2Ìý
  • N3Ìý
  • N4Ìý
  • N6Ìý

If you need to discuss your appointment time, contact Personal Independence Payment.

If you live in these postcodes your health assessment provider for Industrial Injuries Disablement Benefit is Ingeus. If you need to discuss your appointment time, .Ìý

If your postcode starts with a B

If you live in these postcodes your health assessment provider for PIP is DWP:

  • B14Ìý
  • B17Ìý
  • B19 Ìý
  • B78Ìý

If you need to discuss your appointment time, contact Personal Independence Payment.

If you live in these postcodes your health assessment provider for Industrial Injuries Disablement Benefit and Work Capability Assessments (Universal Credit and ESA) is Capita. If you need to discuss your appointment time,Ìý.

Updates to this page

Published 5 September 2024
Last updated 16 May 2025 show all updates
  1. There have been changes to health assessment providers for the E and N postcodes in South East, London and East Anglia for some benefits. English and Welsh versions of the page have been updated.

  2. Added details on who to contact if DWP carries out your a health assessment and you need to discuss your appointment time.

  3. Added links to health assessment providers.

  4. First published.

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