Guidance

Access your personal learning record

Information for learners and parents about their personal learning record and unique learner number.

Applies to England, Northern Ireland and Wales

About your personal learning record

Your personal learning record (PLR) is a permanent online record of your qualifications and achievements. It’s held by the Department for Education (DfE).

Your PLR records general and vocational qualifications, such as QCF, A levels, GCSEs, BTEC, diplomas and Functional Skills.

Request a copy of your PLR

If you want to view a copy of your PLR, approach your learning provider, as it can take up to 1 month for us to provide you with a copy by email.

If your learning provider cannot help you, download and complete a request form and return it to us by email with proof of your identity. This document is available in both Word and ODT formats to support different software. Use the format that works best for you.

(ODT, 352 KB)

(MS Word Document, 400 KB)

Before you request a copy of your PLR by email or through your learning provider, keep in mind that:

  • it only records qualifications gained in England from 2012 onwards (2014 for Wales and 2015 for Northern Ireland)
  • it only shows qualifications that are regulated by Ofqual
  • qualifications that are not funded by DfE may not appear

Report a problem with your PLR

You can report a problem if your PLR contains incorrect information about your qualifications. DfE is not responsible for investigating missing qualifications from the PLR.

If you’re enrolled or associated with a training provider, school or college, ask them to raise a data challenge on your behalf through the LRS organisational portal.

If you’re not enrolled or associated with a training provider, school or college, contact the LRS service desk on 0345 602 2589.

About your unique learner number

Your unique learner number (ULN) is a unique 10-digit number. Most learners aged 14 or more have one and it’s designed to work with your PLR as proof of your learning and achievements.

DfE uses ULNs to help with effective management of information within DfE. To understand how your data is used, read the privacy notices.

Where to find your ULN

If you’re aged 14 to 19, your school, college or learning provider can give you your ULN reference. Since March 2013, awarding organisations print ULN references on certificates.

Updates to this page

Published 17 May 2018
Last updated 21 August 2025 show all updates
  1. Updated 'Request a copy of your personal learning record (PLR) by email'.

  2. Added 'Form: Request a copy of your personal learning record (PLR) by email'.

  3. We have published a new version of the PLR request form.

  4. We have updated the PLR request form.

  5. We have updated our guidance on how to access your personal learning record, and added a request form.

  6. We have updated the information under the heading "What’s my unique learner number (ULN)?".

  7. We have updated our contact information.

  8. First published.

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