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Background

HMRC can require you to complete an Other Interest (OI) return if you鈥檝e:

• paid interest to a reportable individual
• received interest on behalf of a reportable individual

A reportable individual is someone with a residential address in the UK.

You should not report other interest paid to non-individual account holders such as companies, clubs or associations on your Other Interest return.

Schedule 23 of the Finance Act 2011 places a legal obligation on you to submit this data:

• by the due date
• in the format indicated in your notice

If the data is submitted in the wrong format, your return is classed as outstanding until it鈥檚 correctly submitted. You can receive a penalty of up to:

• 拢1,000 a day if you do not comply
• 拢3,000 for an incorrect return

This guidance will help you to format and submit your return correctly. You can refer to the Other Interest returns guidance for background information and to find out more about who to include in your return.

Format and structure

Other interest returns can be formatted in one of the following ways:

• HMRC spreadsheet 鈥� read the 鈥楾he HMRC spreadsheet鈥� section of this guide for more information
• electronic flat text file 鈥� read the 鈥楨lectronic flat text files鈥� section of this guide for more information

Your return is made up of all the data you hold on 鈥榬eportable persons鈥�. Depending on the size and structure of your organisation, this data can be organised into:

• sub-returns
• batches 鈥� see the 鈥楤atches鈥� section of this guide for more information

Sub-returns

If you鈥檙e submitting a lot of data, your return can be made up of one or more sub-returns.

Example of sub-returns

Multiple branches of your organisation may be responsible for producing an OI return. These are called sub-returns and together they make up your organisation鈥檚 OI return.

You can choose how to format of a sub-return 鈥� either spreadsheet or text file but mixed formats are not acceptable.

Sub-returns produced across different sites

Sometimes the data for a single sub-return is produced at more than one site. If each site then submits the data separately, HMRC will assume the first submission received is the complete sub-return.

To prevent this you should either:

• split the sub-return into separate sub-returns (one from each site) and request unique sub-return numbers for each site
• collate all the data centrally to make sure it鈥檚 submitted together as one sub-return

Sub-return number requests and updates

You need to tell us by 31 January each year about:

• additional sub-return numbers needed to make your return
• existing sub-return numbers no longer needed

You can tell us about your tax period sub-return by sending an email to: da.enquiries@hmrc.gov.uk.

Incomplete sub-returns

If you identify any omissions from a sub-return after submission you should notify HMRC immediately by emailing da.enquiries@hmrc.gov.uk.

You must include:

• your reference
• the submission number
• the year
• details of what has been omitted

Additional batches

HMRC may ask you to submit an additional batch. If this happens, you should email tpi.c@hmrc.gov.uk and confirm that you鈥檙e submitting additional data that was omitted from an earlier submission. You must include:

• your reference
• the submission number
• the year

You should make sure the batch number you provide relates to what you鈥檙e submitting.

Batches

If a sub-return contains too much data for the spreadsheet or electronic flat text file, it can be split into batches. For example, a sub-return could be made up of 2 spreadsheets to accommodate all the data. This means the data has been split into 2 batches.

Labelling your data

HMRC needs the correct information to process your data correctly.

All files must be labelled as follows:

• HMRC reference
• sub-return number
• batch number for that reference/sub number/year
• total number of batches submitted for that reference/sub number/year
• year

You should also:

• make sure each file has its own name, so we can identify it
• avoid zipping files together or in groups

If you do not label files correctly your return can be rejected or queried.

Example of labelling your data

Your HMRC allocated reference number is L9876/03 and you are submitting 2 batches for 2025. The files (batches) would be labelled as follows:

	HMRC reference	Sub-return number	Batch number	Total batches	Year
Batch 1	L9876	03	001	002	2025
Batch 2	L9876	03	002	002	2025

If the return just contains a single batch, it would be labelled as follows:

	HMRC reference	Sub-return number	Batch number	Total batches	Year
Batch	L9876	03	001	001	2025

The HMRC spreadsheet

This is the only spreadsheet you can use to complete a return and HMRC will not accept reformatted versions. Do not:

• change any data entry field formats or the original file format
• copy onto a blank Excel spreadsheet (this can impact processing)
• overwrite the original data entry field format (to paste data use the 鈥楶aste special鈥� option and select 鈥榁alues鈥�)

Completing the spreadsheet

HMRC uses data quality software to check that the content of your return follows the prescribed format. Your return will be failed if the software identifies issues with the data. This means you could receive a penalty charge because HMRC views failed returns as outstanding.

Identifying errors in the data

The spreadsheet has built-in error validation to help you complete your return correctly.

If you make a mistake in any column, then row 1 of that column will:

• turn amber in colour
• display the:
  • total number of errors in that column
  • number of the first row containing an error

When you correct the first error, row 1 will update the:

• total number of errors
• number of the row containing the next error

Once all the errors have been corrected, row 1 reverts to a blank white cell.

Example of the built-in error validation

Column H has errors in rows 10 and 20:

• row 1 will turn amber
• the total number of errors will display as 2
• the number of the row containing the first error will display as 10

When you correct row 10 the:

• total number of errors will update to 1
• number of the row containing the first error will display as 20

Once row 20 is corrected, row 1 reverts to a blank white cell.

Error validations are complex so the spreadsheet may be slow to respond when you input or correct data.

Entering data in the spreadsheet

This section explains how to correctly enter data into each column of the spreadsheet. You must follow the criteria for each data field.

Column A: financial institution reference

This is a mandatory field.

HMRC assigns you a unique reference for submitting your return. Enter your full reference (including sub-reference),

You only need to enter this data once in the spreadsheet, it must:

• only be entered in row 3
• be 8 characters long
• begin with either the letter L or S
• be in the right format: a letter followed by NNNN/NN (for example L0000/01)

No other characters will be accepted and this field cannot contain any blank spaces.

Column B: tax year

This is a mandatory field. Enter the latter year of the reported tax period. For example, the entry for the 2024 to 2025 tax period would be 2025.

You only need to enter this data once in the spreadsheet, it must:

• only be entered in row 3
• be 4 characters long
• be in the right format: YYYY (for example 2025)
• only contain numerical characters

No other characters will be accepted and this field cannot contain any blank spaces.

Column C: income code

Leave this field blank.

Column D: SI 03/3297 report

This is a mandatory field and must be completed for every reportable participant.

Enter N in this field 鈥� participants are no longer reportable under the European Savings Directive.

No other characters will be accepted and this field cannot contain any blank spaces.

Column E: security/account number

This is a mandatory field and must be completed for every reportable participant.

The data must not exceed 24 characters.

For securities, start with one of the following letters to indicate the identification system:

• I: International Securities Identification Number (ISIN)
• S: Stock Exchange Daily Official List (SEDOL)
• C: Committee on Uniform Securities Identification Procedures (CUSIP)

This must be followed by the unique identification number for that system. For securities that do not have a unique reference number enter QQ999999999.

Column F: account/client鈥檚 name or relevant payee鈥檚 name

This is a mandatory field and must be completed for every reportable participant. Only include reportable accounts with a UK address.

Enter the name used by your systems to identify the account or payment. The data must:

• not exceed 50 characters
• be in the right format: title forenames surname (for example, Mr John Edward Smith) or title initials surname (for example, Mr J E Smith; leave a space between initials)

Column G: reported participant鈥檚 name

This is a mandatory field and must be completed for every reportable participant. The data must:

• not exceed 50 characters
• be in the right format: title forenames surname (for example, Mr John Edward Smith) or title initials surname (for example, Mr J E Smith; leave a space between initials)

Column H: type of participant

This is a mandatory field and must be completed for every reportable participant.

Ener Y in all cases.

No other characters will be accepted and this field cannot contain any blank spaces or dividers.

Column I: total number of participants

This is a mandatory field and must be completed for every reportable participant.

Enter the total number of participants on the account, including non-reportable participants. The data must:

• not exceed 4 characters
• only contain numerical characters
• not begin with blank spaces

Column J: reported participant number

This is a mandatory field and must be completed for every reportable participant.

Enter a number to distinguish each reportable participant. Numbers must be sequential. For example, if the account has a total of 2 reported participants: the first participant is 1, the second is 2. The data must:

• not exceed 2 characters
• only contain numerical characters
• not begin with blank spaces.

Column K: total number of reported participants

This is a mandatory field and must be completed for every reportable participant.

Enter the total number of reportable participants in relation to the account. The total number should not include participants who have not been reported. The data must:

• not exceed 2 characters
• only contain numerical characters (no other characters will be accepted)
• not begin with blank spaces

Column L: reported participant鈥檚 address line 1

This is a mandatory field and must be completed for every reportable participant.

Enter the first line of the address of the reportable participant or relevant payee. The data must:

• not exceed 40 characters
• only include:
  • UK addresses
  • the address of the reported participant detailed in column H

The data must not include:

• 鈥榗are of鈥� addresses
• UK postcodes
• carriage returns or line breaks
• punctuation marks or typographical symbols

Columns M to P: reported participant鈥檚 address lines 2 to 5

Only complete these fields if the participant or relevant payee has more than one line in their address.

The data must not exceed 40 characters per address column and follow the same criteria as column L.

Column Q: reported participant鈥檚 postcode

This is a conditional field and must be completed for every reportable participant if held.

Postcodes should only be entered in this column and not in address fields M to P. The data must:

• be a valid UK postcode
• be 9 characters maximum

Do not include punctuation marks or typographical symbols.

Column R: country code for country of residence

This is a mandatory field and must be completed for every reportable participant.

Only enter the code ZZ.

No other characters will be accepted and this field cannot contain any blank spaces or dividers.

Column S: tax identification number

Leave this field blank.

Column T: date of birth

Leave this field blank if not known.

The data must:

• be 8 characters long
• be a valid date
• only contain numerical characters
• be in the right format: DDMMYYYY (for example, 3 August 1986 should be entered as 03081986)

No other characters will be accepted and this field cannot contain any blank spaces or dividers.

Column U: country code for country of birth

Leave this field blank.

Column V: country of birth

Leave this field blank.

Column W: gross interest paid

This is a mandatory field and must be completed for every reportable participant. Enter the total amount of gross interest paid to the account for the reported period before tax deductions.

If the account has multiple participants, duplicate the total gross interest for each reportable participant. The data must:

• not exceed 15 characters
• only contain numerical characters
• be reported to 2 decimal places (for example, 999.00 or 750.50)
• only contain values greater than 0; this means do not include non-payments (0.00)

No other characters will be accepted and this field cannot contain any blank spaces.

Column X: tax deducted

This is a mandatory field and must be completed for every reportable participant.

Enter the total amount of tax deducted from the account gross interest payment for the reported period.

If the account has multiple participants, duplicate the total tax deducted for each reportable participant. The data must:

• not exceed 15 characters
• only contain numerical characters
• be reported to 2 decimal places (for example, 999.00 or 750.50)
• only contain values greater than 0; this means do not include non-payments (0.00)

Column Y: reporting currency code

This is a mandatory field and must be completed for every reportable participant..

Enter the 3-character ISO currency code for the reported payment. The data must:

• be 3 characters long
• only contains alphabetical characters

No other characters will be accepted (including currency symbols) and this field cannot contain any blank spaces.

You can find out more about currency codes on the .

Column Z: originating currency code

This is a mandatory field and must be completed for every reportable participant.

Enter the 3-character for the currency the reported payment was made in (even if the payment was converted to pound sterling before reporting). The data must:

• be 3 characters long
• only contains alphabetical characters

No other characters will be accepted (including currency symbols) and this field cannot contain any blank spaces.

Column AA: R105 signal

Leave this field blank.

Electronic flat text files

All data submitted in electronic flat text file format must be encoded in UTF-8 as per ISO 20022. You can find out more about ISO 2022 on the .

Each electronic text file (EFTF) batch that you submit to HMRC must consist of a text file made up of 4 parts. These parts are called 鈥榬ecord types鈥�:

• type 1 鈥� data about your organisation and metadata about the type 2 and 3 data you鈥檙e providing (if you鈥檙e 鈥榖ranch-based鈥� there can be several type 1 records in a batch 鈥� otherwise there will be one in each batch)
• type 2 鈥� details of the account or instrument
• type 3 鈥� details of participants in the account identified in the type 2 record
• type 4 鈥� a count of the number of type 2 records in that batch

You can find out more about record types in the next section of this guidance.

Completing Electronic flat text files returns

It鈥檚 essential to format your return correctly so HMRC can process it. Your return will be failed if HMRC鈥檚 data quality software identifies any issues and you could receive a penalty charge.

Each data field has it鈥檚 own specifications and you must pay attention to:

• the format specified for that field
• allowable characters
• field alignment requirements
• field padding requirements

You can find out more about these later in this guidance.

Data structure

Each account can either be reported in structured data formatting or unstructured data formatting. Structured data formatting is preferable.

Structured data formatting

In structured formatting your data is entered in separate, named fields.

For example, the data relating to the participant鈥檚 name would be entered as:

• participant title: Mr
• participant forenames/initials: John
• participant surname: Smith

Unstructured data formatting

In unstructured formatting, the data is presented together in a single field.

For example, the data relating to the participant鈥檚 name would be entered as 鈥榩articipant name: Mr John Smith鈥�.

When you use unstructured data to enter account and participant names, you should enter the 2-digit codes in the record Type 3. This will make it easier for HMRC to process your data correctly.

You can find the relevant codes in the Type 3 Reportable participant naming convention section.

Allowable characters and field formatting for EFTFs

You can use:

• upper case and lower case alphabetical characters (or a mixture of the two)
• numbers

Numbers should only be expressed as digits and printable characters. For example, number 12 should be expressed using 1 and 2 rather than entering the word 鈥榯welve鈥�. Fractions must be decimal and expressed as printable characters. For example: 1.25.

The following characters are also allowable:

• spaces (entered using the space bar)
• forward slashes
• hyphens
• ampersands
• full stops
• apostrophes
• commas
• left and right brackets

Non-allowable characters

Do not use any of the following in your return:

• asterisks
• semi-colons
• vertical bars
• non-printing or control characters (excluding CR and LF)
• the tab key

Foreign characters

In UTF-8, many foreign characters such as 茅 and 眉 are stored as multiple bytes of data. These are called multibyte characters.

You must count multibyte characters as single characters when you make your return. We cannot process your return unless you do this.

Field alignment

Field entries are aligned to the left or right depending on the type of data you鈥檙e entering:

• numerical fields (excluding date of birth field) and fields with a decimal point 鈥� align right
• fields with any allowable character 鈥� align left

Field padding

When you submit a return, the fields for each type 2 or 3 record must be of a consistent length. If the data you want to enter is:

• too long 鈥� abbreviate to fit the field
• too short 鈥� use padding to fill the field

Padding describes the process of filling blank field spaces with pad characters. The pad character you use will depend on the type of data you are entering.

Fields that specify:

• only numerical characters 鈥� pad with zeros
• any allowable character 鈥� pad with spaces (entered using the space bar)

Example 1 of field padding

If your forename field is 20 characters long and the participant鈥檚 forename is Frank (5 characters), the 15 鈥榚mpty鈥� positions to the right are filled with spaces entered with the space bar.

Example 2 of field padding

The participant count field requires 4 (right aligned) numerical characters. If there are 3 participants on the account, the 3 鈥榚mpty鈥� positions should be filled with zeros so you would enter 0003.

Terminated and continuous files

In a terminated file, only one record is held on each line. At the end of each line will be a line separator.

We no longer accept continuous files.

File size

Sub-returns containing less than one gigabyte of information can be:

• submitted in one batch
• split it into more than one batch

Sub-returns containing more than one gigabyte of data must be split into batches. Each separate batch can contain up to one gigabyte of data.

Entering type 1 record data

Your type 1 records must provide accurate metadata about the type 2 and 3 records you submit. This is so HMRC can process your return.

Type 1 records contain dynamic fields that allow you to define the:

• character length of some type 2 and 3 data fields
• number of lines used

For example, if you define 4 participant address lines, each of 20 characters in your type 1 record you must enter 4 lines of 20 characters in the corresponding type 3 record.

Each type 2 and 3 data field can contain a maximum of:

• 1,000 characters
• 5 lines

This section explains how to correctly enter type 1 record data. You should follow the criteria for each data field.

Record type

Enter the number 1 in this field.

Return type

Enter S18 and pad with one space. The data must be:

• left aligned
• 4 characters long

Transactional signal

Enter either Y or N:

• Y 鈥� if each record is transactional.
• N 鈥� if you have aggregated the interest paid/received for each participant

Reference number

Enter your unique reference number assigned by HMRC. The data must be 8 characters long and begin with the letter L or S followed by:

• your 4-digit reference number
• a forward slash
• your 2 digit sub-reference number

The first character shows the type of institution or return:

• L for local authorities (for example, L4321/01)
• S for fund managers, solicitors, accountants (for example S1234/02)

Financial institution or paying agent name

Only enter the name (and not the address). The data must:

• only include allowable characters
• be left-aligned
• not exceed 50 characters
• be padded with spaces if the name is less than 50 characters

Tax year

Enter the latter year of the reported tax period. For example, the entry for the 2024 to 2025 tax period would be 2025. The data must:

• be 4 characters long
• be in the right format: YYYY (for example 2025)
• only contain numerical characters

Client name length

Enter the number characters of the longest account name reported in your type 2 records. The data must be:

• right-aligned
• 4 numerical characters long
• padded with zeros if necessary

Participant title length

If you鈥檙e using unstructured data formatting, enter 4 zeros in this field.

If you鈥檙e using structured data formatting, enter the number characters of the longest participant title reported in your type 3 records. The data must be:

• right-aligned
• 4 numerical characters long
• padded with zeros if necessary

Participant forenames/initials length

If you鈥檙e using unstructured data formatting, enter 4 zeros in this field.

If you鈥檙e using structured data formatting, enter the number of characters of the longest participant forename/initials, reported in your type 3 records. The data must:

• be right-aligned
• be 4 numerical characters long
• be padded with zeros if necessary
• where relevant, include a space between each initial 鈥� these spaces count as characters

Participant surname length

If you鈥檙e using unstructured data formatting, enter 4 zeros in this field.

If you鈥檙e using structured data formatting, enter the number of characters of the longest participant surname reported in your type 3 records. The data must be:

• right-aligned
• 4 numerical characters long
• padded with zeros if necessary

Participant address line length

If you鈥檙e using unstructured data formatting, you鈥檒l enter all address elements in one continuous line.

This means you should enter the total number of characters of the longest participant address reported in your type 3 records.

If you鈥檙e using structured data formatting, you鈥檒l enter different address elements on different lines.

This means you should enter the highest number of characters used in any one address line reported in your type 3 records.

For both unstructured and structured formats, the data must be:

• right-aligned
• 4 numerical characters long
• padded with zeros if necessary

Participant address line count

If you鈥檙e using unstructured data formatting, enter 01.

If you鈥檙e using structured data formatting, enter the maximum number of lines used to report an address in your type 3 records. The data must be:

• right-aligned
• 2 numerical characters long
• padded with a zero

Entering type 2 record data

Type 2 records contain the account or instrument information. You must submit at least one type 2 record for each type 1 record.

The following section explains how to correctly enter type 2 record data. You should follow the criteria for each data field.

Record type

Enter the number 2 in this field.

Account or instrument identifier

Enter the account or instrument identification number where the interest was paid or received. The data must:

• not include a sort code
• be 24 allowable characters long
• be left aligned
• be padded with spaces if the identification number is less than 24 characters long

For instruments, start with one of the following letters to indicate the identification system:

• I: International Securities Identification Number (ISIN)
• S: Stock Exchange Daily Official List (SEDOL)
• C: Committee on Uniform Securities Identification Procedures (CUSIP)

This must be followed by the unique identification number for that system. For example a security with a CUSIP reference would be recorded as C123456789 and padded with 10 spaces.

If there is no unique instrument reference number, enter QQ999999999 and pad the remaining 9 characters with spaces.

Income code

The data must be:

• left-aligned
• 4 alphabetical characters long
• padded with spaces

Client name

Enter the name of a single person (or group of participants) who鈥檝e received interest on the identified security or instrument. The data must:

• only include allowable characters
• not exceed the character limit you stipulated in the type 1 record for this field
• be left aligned
• be padded with spaces if the account name is shorter than the character limit stipulated

Gross amount paid/received

Enter the amount of interest received, paid or credited to the account for the reported tax year. The data must be:

• right aligned
• 15 characters long
• padded with zeros if necessary

You should enter your currency figures in the units defined in the ISO currency code. For example, in pounds or dollars rather than pence or cents. If you want to report fractions of these units you must include a decimal point.

Tax deducted amount

Enter the amount of tax deducted from the gross interest amount. The data must be:

• reported in the same currency used to report the interest
• right aligned
• 15 characters long
• padded with zeros if necessary

If no tax was deducted, pad this field with 15 zeros.

You should enter your currency figures in the units defined in the ISO currency code. For example, in pounds or dollars rather than pence or cents. If you want to report fractions of these units you must include a decimal point.

Reporting currency code

Enter the ISO code of the currency reported in the two previous fields.

This field requires 3 alphabetical characters with no padding.

Originating currency code

Enter the ISO code of the originating currency in which money was paid/received.

This field requires 3 alphabetical characters with no padding.

R105(AUT/OEIC)

Enter N in this field. HMRC no longer requires data from the R105 form.

Participant count

Enter the total number of participants (reportable and non-reportable) on the account or instrument being reported. The data must be:

• right aligned
• 4 numerical characters long
• padded with zeros if necessary

If you are reporting non-individuals enter 0 (zero).

Type 3 record count

Enter number of type 3 records associated with this account or instrument. The data must be:

• right aligned
• 4 numerical characters long
• padded with zeros if necessary

SI 03/3297 First period only amount

Enter 15 zeros.

Entering type 3 record data

Type 3 records give details of reportable participants in accounts identified in type 2 records.

You must enter details for every reportable participant.

The following section explains how to correctly enter type 3 record data. You should follow the criteria for each data field.

Record type

Enter the number 3 in this field.

Reportable participant naming convention

Enter 2 numerical characters depending on whether you have used structured or unstructured data formatting:

If you鈥檙e using structured data formatting, enter 00 (zero zero).

If you鈥檙e using unstructured data formatting, enter the 2-digit code for the naming convention you鈥檝e used in the 鈥榩articipant title鈥� and 鈥榩articipant name鈥� fields.

Enter 0 (zero) as the first digit, followed by the appropriate code. You should use codes 01 and 04, if possible. Other codes will be phased out.

The following table shows the codes for different naming conventions.

Naming convention code	Naming convention
01	Mr John A Smith
02	Smith John A Mr
03	Smith Mr John A
04	John A Smith
05	Smith John A
06	Smith Mr J A

Reportable participant title

The data must:

• only include allowable characters
• not exceed the character limit you stipulated in the type 1 record for this field
• be left aligned
• be padded with spaces if it is shorter than the character limit stipulated

Reportable participant forenames/initials

The data must:

• only include allowable characters
• not exceed the character limit you stipulated in the type 1 record for this field
• be left aligned
• be padded with spaces if it is shorter than the character limit stipulated
• where relevant, include a space between each initial 鈥� these spaces count as characters

Reportable participant surname

The data must:

• only include allowable characters
• not exceed the character limit you stipulated in the type 1 record for this field
• be left aligned
• be padded with spaces if it is shorter than the character limit stipulated

Reportable participant address

Enter the participant鈥檚 address without the postcode. If your IT system does not hold post codes in a separate field you should include it in last line of the address. The data must:

• only include allowable characters
• not exceed the character limit you stipulated in the type 1 record for this field
• be left aligned
• be padded with spaces if it is shorter than the character limit stipulated

Reportable participant鈥檚 postcode.

Enter 9 alphanumeric characters. The data must:

• only include allowable characters
• be left aligned
• be padded with spaces if the postcode it is shorter than 9 characters

Pad this field with 9 spaces if either:

• you do not hold the post code
• it is not recorded in a dedicated field on your IT system

Participant鈥檚 date of birth

Enter the date of birth without separators. For example, 12 December 2024 would be entered as 12122024.

If the day or month are not known, enter 鈥�00鈥� (zero zero). For example 00122024, 12002024.

If you do not know the participant鈥檚 date of birth, pad this field with spaces.

Country code for country of residence

Enter ZZ in this field.

Tax identification number

Pad this field with 20 spaces (using the space bar).

Country code for country of birth

Pad this field out with 2 spaces (using the space bar).

Place of birth

Pad this field with 35 spaces (using the space bar).

SI 03/3297 indicator

Enter N in this field.

Entering type 4 record data

A type 4 record should be the last record in each batch. It tells HMRC the number of type 2 records in that batch.

Record type

Enter the number 4 in this field.

Security count

Enter the total number of type 2 records submitted in that batch. The data must:

• be 11 numerical characters long
• right aligned
• padded with zeros if necessary

Submitting your return

You can submit your return:

• using the Secure Data Exchange Service (SDES)
• as an email attachment

The Secure Data Exchange Service is the most secure way to submit your return to HMRC.

Contact support.SDES@hmrc.gov.uk to sign up for the service.

In exceptional circumstances, you can submit your return by post or courier. You鈥檒l need prior agreement from HMRC to do this.

Nil returns

In some circumstances you can make a nil return. For example, if a product is withdrawn or a new product is introduced and no interest has been paid at the time the return is due.

You can do this by email to tpi.a@hmrc.gov.uk.

Failed returns

If HMRC鈥檚 data quality software identifies issues with the data in your return you鈥檒l be asked to:

1. Review the return.
2. Correct the errors.
3. Resubmit the return.