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The Ministry of Defence (MOD) is taking decisive steps to keep our people and the public safe, by introducing new policies and measures to tackle unacceptable behaviour.

Unacceptable behaviour has no place in Defence and will not be tolerated. These behaviours do not represent the vast majority of talented, brave and hardworking personnel who serve across our services, and who continue to uphold the high values and standards that is expected of them (, , , Civil Service or the basic principles for working in Defence).

Unacceptable behaviour measures in Defence

A series of measures provide all Defence civilian and military personnel with robust and clearer direction to prevent and address incidents. They outline what unacceptable behaviour is, how to respond to and report it, and where personnel can find more advice and guidance through internal communication channels.

Recently-published measures include:

1. Zero Tolerance to Unacceptable Sexual Behaviour: A Victim/Survivor focussed approach Policy.
2. Zero Tolerance to Unacceptable Sexual Offences and Sexual relationships between Instructors and Trainees.
3. Zero Tolerance to Sexual Exploitation and Abuse (SEA) Policy (JSP 769).
4. Tackling Sexual Offending in Defence Strategy.

These measures make it clear that supporting victims/survivors is a Defence priority. They also provide personnel with greater confidence to raise complaints, and believe action will be taken without fear of it impacting them or their career for doing so.

Every allegation will receive prompt and efficient investigation, with appropriate, consistent, and robust consequences for people whose behaviour falls below the high standards of conduct the Ministry of Defence demands. This can include administrative, disciplinary, criminal action, or termination of employment and/or discharge from the Armed Forces.

The measures are part of an extensive programme of work being delivered across Defence to improve the day-to-day experience of Defence鈥檚 workforce, and the people who we protect and support in the UK and abroad.

JSPs that help tackle and prevent unacceptable behaviour

Joint Service Publication (JSP) documents are produced by the MOD and some are publicly available. Defence personnel can find a full list of JSPs on internal systems by searching 鈥楯SPs鈥�.

• JSP 763: The MOD Behaviours and Informal Complaints Resolution Policy - a guide for all MOD service and civilian personnel on behaviours and the informal complaints resolution process.
• JSP 831: Redress of individual grievances: service complaints - a guide for MOD service and civilian personnel on the application of policy for service complaints.
• Armed Forces Service Complaints process - information about how to make a UK Armed Forces Service Complaint.
• Zero Tolerance to Unacceptable Sexual Behaviour: A Victim/Survivor focused approach policy - applies to all armed forces personnel.
• Zero Tolerance to Unacceptable Sexual Offences and Sexual relationships between Instructors and Trainees - applies to all armed forces personnel.
• JSP 769: Zero Tolerance to Sexual Exploitation and Abuse (SEA) Policy. - applies all MOD service and civilian personnel.
• Tackling Sexual Offending in Defence Strategy - applies to all armed forces personnel.
• Commanding officers guide (manual of service law: JSP 830 volume 1) - a guide to the legislation and reference material on the Armed Forces Act 2006.
• The Military Court Service - provides a criminal court service for the Royal Navy, British Army and Royal Air Force in the Court Martial, Summary Appeal Court and Service Civilian Court.
• MOD Serious Crime Unit - information on Defence鈥檚 judge-led review into how allegations of serious criminal wrongdoing are raised and investigated in the armed forces.

MOD Raising a Concern Policy

The MOD guidance for raising a concern and whistleblowing in Defence has been designed to ensure that individuals鈥� concerns are addressed and resolved at the right level and as quickly and effectively as possible, and to reassure individuals of protection from victimisation when raising concerns:

(PDF, 754 KB, 25 pages)

Reporting unacceptable behaviour

Everyone working in Defence must call out or report behaviour that falls short of Defence鈥檚 high standards and 鈥媣alues.

Ways to informally and formally respond and report instances can be found by searching 鈥楻eporting Unacceptable Behaviour鈥� in Defence internal communication channels. Some options include:

The Bullying, Harassment, and Discrimination Helpline - it is confidential and independent of Defence, open 24/7, 365 days a year for military and civilian personnel:

• Freephone 0800 014 2381 (UK) or +44 330 008 5942 (Overseas)

The Confidential Hotline for whistleblowing and raising a concern:

• 0800 161 3665 (STD) or +44 1371 85 4881 (Overseas)
• Confidential-hotline@mod.gov.uk

If criminal behaviour has occurred, this should be brought to the attention of either:

The Service Police

• 02392 285 170/80
• opsdesk@rmp.mod.uk

MOD police

• 0300 1232 101
• MDP-ForceControl@mod.gov.uk

Or Local Civilian police.

Support and advice

If you have been affected聽by any of the聽issues raised, details of internal and external organisations聽that聽offer advice and support are聽below.

To find a full list of MOD support and advice organisations, search 鈥楥all it out - Reporting Unacceptable Behaviour鈥� on internal systems. Some of the options like The Bullying, Harassment, and Discrimination Helpline and The Confidential hotline are listed above.

External organisations include:

• can offer general support on聽0800 144 8848聽(England) or聽0800 702 2020聽(Wales)
• can offer general emotional support on 116 123 or jo@samaritans.org

Support for those affected by sexual or domestic violence:

• : 0808 168 9111
• : 0808 200 0247
• : 0203 5983 898 or help@survivorsuk.org)
• : 0808 802 9999
• Local 鈥嬧赌嬧赌嬧赌嬧赌嬧赌嬧赌�

Support for those affected by or dealing with domestic abuse:

• : 0800 970 2070
• The (0808 8010327)
• : 0203 5596 650 / info@respect.uk.net