CH830000 - Agent operational guidance: poor agent behaviour: contents

This page and chapter are under review as the relevant content is also published in the technical guidance chapters of the Compliance Handbook, within Compliance checks factsheets and in Compliance checks guidance. If you use particular pages regularly, please email hmrcmanualsteam@hmrc.gov.uk to let us know the specific content you find useful.

  1. CH830100
    Overview
  2. CH840000
    Agent's behaviour, although legal, gives HMRC cause for concern
  3. CH845000
    Poor technical ability
  4. CH850000
    suspicious repayment or registration activity
  5. CH855000
    Rude, abusive, threatening or violent agents
  6. CH860000
    Reporting poor agent behaviour
  7. CH860100
    What happens to reports of poor agent behaviour
  8. CH860200
    Reporting agent misconduct