Raise a grievance at work
Overview
If you’re a worker and you’ve tried solving a problem or concern informally by talking to your manager but you’re not satisfied, you can make a formal grievance complaint in writing.
Your employer should have a written grievance procedure that tells you what to do and what happens at each stage of the process. After raising the grievance you’ll have a meeting to discuss the issue.
You can appeal if you do not agree with your employer’s decision.
You can also use mediation to resolve a problem. This can take place at any time during the dispute.
For more information, see .
Following the Acas code of practice
You and your employer should follow the .
Otherwise, if you take your claim to an employment tribunal, any compensation you might get could be adjusted by up to 25%.