Right to Manage: a guide for landlords

Skip contents

The Right to Manage

The Right to Manage (RTM) lets some leasehold property owners take over management of the building - even without the agreement of the landlord.

As a landlord, the leaseholders in your building will send you notice if they plan to do this. If they’re successful, you’ll still own the building but they’ll manage it.

This means they’ll be responsible for things like:

  • collecting and managing the service charge
  • upkeep of communal areas (such as communal hallways and stairs)
  • upkeep of the structure of the building (such as the roof)
  • dealing with complaints about the building from other leaseholders

Qualifying leaseholders can use the Right to Manage for any reason - they do not have to prove the building has been badly managed.

Right to Manage companies

To use the right, leaseholders must set up an RTM company and follow certain procedures. The RTM company can manage the building directly, or pay a managing agent to do it.

As a landlord, you have the right to be a member of the RTM company and to vote on its decisions. You get at least 1 vote. How many votes you get depends on how many flats or non-residential units you own in the building. A non-residential unit could be a shop, an office or any space you own that is not a flat or shared area.

Your total votes are limited to one-third of the votes held by all leaseholders. This includes any votes you have for non-residential units you own in the building.

Example 1

There are 20 flats in the block. 16 are owned by leaseholders. 4 are owned by you (the landlord) and rented out on assured shorthold tenancies. You get 4 votes - 1 for each of the flats you own and rent out.

Example 2

There are 13 flats in the block. 9 are owned by leaseholders. 4 are owned by you (the landlord). The leaseholders get 9 votes. Your votes are limited to one-third of the leaseholders’ votes, so you get 3 votes. 

You must pay your own costs throughout the management transfer process.