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  • This publication sets out the principles of the Regulator of Social Housing’s (RSH) fee-charging scheme and practical guidance about its operation.

  • A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.

  • If we are investigating a landlord due to suspected serious failings, we may place them on our gradings under review list.

  • The Home Standard is one of four consumer standards that registered providers of social housing must comply with.

  • The Regulator of Social Housing asks external stakeholders for their views on the regulator and social housing regulation.

  • Frequently asked questions about the Tenant Satisfaction Measures.

  • This note summarises the Tenant Satisfaction Measure (TSM) information that all registered providers are required to publish on an annual basis.

  • The Regulator of Social Housing's view of how well Notting Hill Genesis is meeting regulatory standards.

  • Download the full data release for the 2024 Tenant Satisfaction Measures report.

  • Value for money technical and summary reports, guidance, standard and code of practice