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  • Tenant's guide to deposit protection schemes - your deposit, information landlords must provide, disputes and advice.

  • Taking the approved driving instructor (ADI) part 2 test - what you need to bring and what happens during the test.

  • Includes going to court, paying fines, appealing a sentence, jury service and tribunals

  • Submit a claim for Gift Aid, the Gift Aid small donation scheme (GASDS) and other income; schedule spreadsheets; registering and enrolling for a Charities Online account; activation codes

  • Immigration and nationality fees for all applications made from outside and within the UK.

  • How to claim compensation through the Criminal Injuries Compensation Authority (CICA) scheme if you've been seriously injured in a violent crime.

  • Register or renew registration with the Environment Agency to transport, buy, sell or broker waste.

  • How to make a will: making sure it's valid, using a solicitor and changing it when your circumstances change

  • Our appeals procedure was updated on 31 March 2023. Any new appeals received from 1 April 2023 will follow our new process. Customers should read the guidance on this page to find out how to make an appeal in relation to the…

  • Driving licence renewals - find out when and how to renew your lorry, bus, minibus or coach licence.