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Tells HM Passport Office staff how to deal with passport applications for customers that hold British citizenship.
This document tells HM Passport Office staff what information we need about a customer’s parents and grandparents and what to do if information is missing.
Tells HM Passport Office staff about the evidence needed before changing an adult or child’s name on a passport.
HM Passport Office guidelines for photographers and photographic studios producing photos for UK passports.
An example of a supporting letter to include with your collective passport application.
If you were adopted, you can add your name and contact wishes to the register.
Tells HM Passport Office staff how to return customers passports and documents to them when a final decision is made on their application.
Tells HM Passport Office staff how to physically and electronically cancel a British passport.
Tells HM Passport Office staff how to process notifications and cancel passports held by persons who have not paid child maintenance.
Tells HM Passport Office staff how to process passport applications for customers who hold British national (overseas) citizenship.
The guidance letter accompanies the authorised persons appointment form.
A new passport design was launched on 3 November 2015.
Tells HM Passport Office staff how to deal with passport applications where the name a customer applies in does not match the name on their foreign documents.
Tells HM Passport Office staff how to deal with a passport application for a customer whose claim is through a European Economic Area national who exercised Treaty rights.
Tells HM Passport Office staff about fees for passport service types, information on fee increases and the circumstances in which a refund may be granted.
Tells HM Passport Office staff how to check a damaged British passport received as a supporting document, and how to replace a damaged British passport.
Tells HM Passport Office staff working in the lost, stolen and recovered (LSR) team about duties they must complete as part of the LSR process.
Guidance on how to certify a building for religious worship and register it for the solemnisation of marriages.
Tells HM Passport Office staff how to deal with refusing passport applications and facilities
Tells HM Passport Office staff about birth registration and how to deal with applications where the birth is not registered, registered late or re-registered.
Don’t include personal or financial information like your National Insurance number or credit card details.
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