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Tells HM Passport Office staff about withdrawing passport applications.
His Majesty's Passport Office guidance on withdrawing passports and passport facilities (services).
Tells HM Passport Office staff how to deal with malicious lost and stolen passport reports.
Tells HM Passport Office staff how to deal with refusing passport applications and facilities
Tells HM Passport Office staff how to deal with passports that customers do not collect from the public counter.
Tells HMPO staff how to deal with requests from a customer who urgently need a passport for urgent government business or compassionate reasons
Tells HM Passport Office staff how to use a balance of probabilities when dealing with passport applications.
Tells HM Passport Office staff how we provide braille stickers for customer’s passports.
Tells HM Passport Office staff how to deal with passport applications from customers who hold British overseas citizenship.
Tells HM Passport Office staff how to deal with passport applications where the customer's parent was granted pre-settled status under the EU Settlement Scheme.
This leaflet has information on how you can get help renewing your passport and what you should remember when using an organisation to help you apply.
Tells HM Passport Office staff what an interview is, who must attend, how a customer books an appointment and the types of interviews we offer.
Tells HMPO staff how to process passport applications for customers who urgently need a passport for urgent government business or compassionate reasons.
Guidance for HM Passport Office staff on delivery and collection of passports and supporting documents.
This guidance is for His Majesty’s Passport Office staff.
Tells HM Passport Office staff about documents the Home Office issue.
Tells HM Passport Office staff about names that cannot be used in passports.
Tells HM Passport Office staff how to deal with emergency passports and travel documents.
This guidance is for HM Passport Office staff dealing with live passport applications (or recently issued passports).
Tells HM Passport Office staff how to check a person’s signature is genuine if we do not hold a record of their signature on main index.
Don’t include personal or financial information like your National Insurance number or credit card details.
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