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Level 3 asylum learning objectives for immigration adviser applicants.
Guidance for regulated organisations on the Immigration Advice Authority complaints redirection scheme.
How the Immigration Advice Authority deals with complaints against people providing immigration services.
How to get the best out of your Immigration Advice Authority regulated immigration adviser.
Information for immigration advisers on signposting and referring clients.
For IAA advisers assisting with applications for asylum or humanitarian protection deemed withdrawn.
Clarification from the Immigration Advice Authority in relation to its jurisdiction.
Offers guidance on what individuals and community or voluntary groups are legally permitted to do when advising people with immigration-related queries.
Practice note on the arrangements registered organisations should make to cover for an authorised adviser's absence.
Our newsletter will be published quarterly, and all stakeholders are welcome to sign up to receive the latest edition straight to their inbox.
Digital posters and leaflets designed for regulated organisations, ambassadors, and charities to easily download, share, and distribute.
Information to help immigration advisers identify clients who might be vulnerable and how they can meet their needs.
Points for registered immigration advice organisations to consider when investigating clients' complaints.
Practice note relating to the process of audits of the premises from which registered organisations provide immigration advice and services.
How the Immigration Advice Authority deals with requests for information about immigration advisers.
Information about how the Immigration Advice Authority operates and the services it provides.
Describes the process for serious disclosures of criminal convictions by immigration advisers.
This policy ensures registered organisations and advisers uphold integrity, maintain public trust, and report suspected wrongdoing promptly.
How to make a complaint against an adviser or Immigration Advice Authority staff.
Information for immigration advisers on invoicing customers for immigration advice and services.
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