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Detailed guidance, regulations and rules
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Consultations and strategy
Data, Freedom of Information releases and corporate reports
This document details the basis upon which providers are required to conduct tenant perception surveys to generate a subset of TSMs (tenant perception measures).
This guide is a helpful guide for anyone considering applying for registration, and for those that advise applicants on applying to register as a social housing provider.
This page includes the Value for Money Standard that registered providers of social housing must comply with and the supporting Code of Practice.
RSH guidance and forms for de/registering as a provider of social housing, notifying the regulator, and miscellaneous approvals
The forms you need to complete to apply for registration as a provider of social housing.
What you need to do it you want to make a referral to the Regulator of Social Housing.
Our plan for undertaking landlord inspections.
Frequently asked questions about the Tenant Satisfaction Measures.
What to do if you live in social housing and you have a problem with your home or landlord
This note summarises the Tenant Satisfaction Measure (TSM) information that all registered providers are required to publish on an annual basis.
A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.
How we will approach consumer regulation from 1 April 2024.
This page explains what information the Regulator of Social Housing requires from providers undergoing disposals.
How we assess issues of potential regulatory concern
How we investigate and what action we take on serious failures in landlords
This rent standard applies from 1 April 2023 to 31 March 2024
Methodology landlords may choose to follow when considering how to meet the consumer standards requirement on the provision of information to tenants.
The general requirements for the accounts of private registered providers of social housing.
This publication sets out the principles of the Regulator of Social Housing’s (RSH) fee-charging scheme and practical guidance about its operation.
The Home Standard is one of four consumer standards that registered providers of social housing must comply with.
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