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Guidance and regulation

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From Valuation Office Agency (VOA)
  • This guide from the Valuation Office Agency (VOA) will help you identify fraudulent calls, emails and texts. You can also find out how to report any suspicious activity.

  • Apply to register a rent and fair rent increases.

  • The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

  • The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

  • When and how to request a reduction in rateable value or to delete a property from the business rates list and when properties do not qualify.

  • Guidance on the information the Valuation Office Agency (VOA) holds about your property for Council Tax purposes.

  • The Valuation Office Agency's responsibilities with personal information obtained through the check and challenge service.

  • This page provides details about the circumstances under which you may be charged a penalty following Check or Challenge.

  • In England and Wales your local property tax will be either Council Tax or business rates (sometimes referred to as non-domestic rates).

  • Guidance for Valuation Officers.

  • Guidance on the recent change to how Houses in Multiple Occupation (HMOs) are valued for Council Tax in England.

  • The Valuation Office Agency's (VOA) technical manual for assessing domestic property for Council Tax.

  • The various ways in which you can provide information used for Local Housing Allowance and statistics on private rent levels.

  • The Valuation Office Agency does not usually change your rateable value if your property is in a state of disrepair. There are however, exceptions to this.

  • The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

  • The Valuation Office Agency`s technical manual covering all aspects of compulsory purchase and compensation.

  • Tables showing the Local Housing Allowance rates in accordance with statute.

  • If you do not agree with the Valuation Office Agency’s (VOA) decision after a challenge, you have the right (in certain circumstances) to appeal.

  • The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

  • The Valuation Office Agency's (VOA) technical manual relating to Inheritance Tax.