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Letter to Lloyds Banking Group after the Competition and Markets Authority found it breached Part 5 (Payment Transactions Histories) of the Retail Banking Market Investigation Order 2017.
CMA finds breaches of Parts 3, 7, 8 and 12 of the Retail Banking Market Investigation Order 2017 and Monzo has agreed to take action to prevent a recurrence.
CMA finds breaches of Part 3 of the Retail Banking Market Investigation Order 2017 and Starling Bank has agreed to take action to prevent a recurrence.
CMA finds breaches of Part 5 (Payment Transaction Histories) of the Retail Banking Market Investigation Order 2017 and Barclays has agreed to take action to prevent a recurrence.
CMA finds breaches of Part 2 (Open Banking) of the Retail Banking Market Investigation Order 2017 and Santander has agreed to take action to prevent a recurrence.
Survey ranks banks so that customers can easily compare services and get the best deal - at a time when many are keeping a close eye on their finances.
Four high street banks – HSBC, Lloyds, TSB and Allied Irish Bank (AIB) – failed to comply with banking rules put in place by the CMA to help their customers.
CMA finds breaches of Part 7 and Article 56 of the Retail Banking Market Investigation Order 2017 and TSB has agreed to take action to prevent a recurrence.
CMA finds breaches of Parts 2 and 8 and Article 56.2 of the Retail Banking Market Investigation Order 2017 and AIB has agreed to take action to prevent a recurrence.
CMA finds a breach of Part 2 of the Retail Banking Market Investigation Order 2017 and Lloyds has agreed to take action to prevent a recurrence.
CMA finds a breach of Part 7 of the Retail Banking Market Investigation Order 2017 and HSBC has agreed to take action to prevent a recurrence.
CMA finds that 3XD Limited breached Article 10 of the Payment Protection Insurance Market Investigation Order 2011 by charging an administration fee to policyholders. 3XD Limited has refunded all policyholders.
Bank scores reveal what’s out there for customers and holds providers to account during time of financial pressure
CMA finds breaches of Part 3 and Article 56 of the Retail Banking Market Investigation Order 2017 and the Co-operative Bank has agreed to take action to prevent a recurrence.
CMA finds breaches of Part 3 and Part 8 of the Retail Banking Market Investigation Order 2017 and NatWest has agreed to take action to prevent a recurrence.
CMA finds breaches of Part 5 of the Retail Banking Market Investigation Order 2017 and HSBC has agreed to take action to prevent a recurrence.
CMA finds breaches of Part 5 of the Retail Banking Market Investigation Order 2017 and TSB has agreed to take action to prevent a recurrence.
CMA finds breaches of Part 5 of the Retail Banking Market Investigation Order 2017 and Nationwide has agreed to take action to prevent a recurrence.
Marion King has been appointed as new Chair and Trustee of the Open Banking Implementation Entity (OBIE).
CMA finds breaches of the Retail Banking Market Investigation Order 2017 and HSBC has agreed to take action to put things right for customers.
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