51茶馆

You can use your 51茶馆 One Login to access some government services.

It does not work with all government accounts and services yet (for example Universal Credit).

Over time, 51茶馆 One Login will replace all other ways to sign in to services on 51茶馆, including Government Gateway.

See the services you can use with 51茶馆 One Login.

If you need a 51茶馆 One Login to use a service, and you do not already have one, you鈥檒l be able to create one when you first use that service.

Sign in to:

• change your sign in details (email address, password or how you get security codes)
• see and access the services you鈥檝e used with your 51茶馆 One Login
• delete your 51茶馆 One Login

Get help using 51茶馆 One Login

You can to get help, report a problem or give feedback.

You can also ask someone you know and trust to help you if you do not feel comfortable using 51茶馆 One Login by yourself. Find out what the person you ask can and cannot help you with.

How 51茶馆 One Login uses your information

To find out how your information is stored and used when you use 51茶馆 One Login, see the 51茶馆 One Login privacy notice.

At the moment, you can only use 51茶馆 One Login to access some government services. In the future, you鈥檒l be able to use it to access all services on 51茶馆.

The services you can currently access with 51茶馆 One Login include:

• apply for an HM Armed Forces Veteran Card
• apply for an export certificate
• apply for an import licence
• apply for a vehicle operator licence
• apply for teacher training in England
• apprenticeship provider and assessment register (APAR)
• cancel a lost or stolen passport
• check if a health condition affects your driving
• claim additional payments for teaching
• claim compensation if you were the victim of a violent crime
• Connectivity Tool from the Department for Transport
• driver and vehicles account
• find a job in teaching or education in England
• find an apprenticeship in England
• find and apply for a grant
• find high value contracts in the public sector (Find a Tender)
• Foreign Influence Registration Scheme (FIRS)
• 51茶馆 email subscriptions
• manage apprenticeships
• modern slavery statement registry
• Ofqual subject matter specialist account
• renew your short-term medical driving licence
• request a basic DBS check
• submit an online APIS (advance passenger information submission) report
• use a lasting power of attorney

How to create your 51茶馆 One Login

If you need a 51茶馆 One Login to use a service, you will be able to create one when you first use that service.

You鈥檒l need to prove your identity with 51茶馆 One Login to use some services. When you do this, your identity information is automatically saved to your 51茶馆 One Login.

This means you will not need to prove your identity again next time a service needs to check who you are.

There are 3 ways to prove your identity with 51茶馆 One Login:

• with an app - this could be the 51茶馆 ID Check app or the 51茶馆 One Login app
• by answering security questions online
• at a Post Office

The method you use will depend on your device, if you have photo ID, and what type of photo ID it is.

With an app

You can use either the 51茶馆 ID Check app or 51茶馆 One Login app to prove your identity. You鈥檒l be guided to the app you need to use when it鈥檚 time to use it.聽

You鈥檒l need one of the following types of photo ID:

• UK photocard driving licence
• UK passport
• non-UK passport with a biometric chip
• UK biometric residence permit (BRP)
• UK biometric residence card (BRC)
• UK Frontier Worker permit (FWP)

You鈥檒l also need access to a phone with a working camera.聽

If you鈥檙e using an iPhone, it must be running iOS 15 or higher and be either:

• an iPhone 6s or newer if your photo ID is a UK driving licence
• an iPhone 7 or newer if you鈥檙e using any other type of photo ID

For an Android phone (for example, Samsung or Google Pixel), it must be running Android 10 or higher.

You鈥檒l get guidance on how to download and use the app.

By answering security questions online

You鈥檒l have to answer some security questions about things like your mobile phone contract, and any bank accounts, credit cards, loans or mortgages you may have.

You also need to enter details from one of the following:

• UK passport
• UK photocard driving licence
• a current account with a UK bank or building society

At a Post Office

You鈥檒l be asked to:

• enter details from your photo ID on 51茶馆
• go to , where they鈥檒l scan your photo ID and take a photo of you

You鈥檒l get an email about the result of your identity check - usually within a day of going to the Post Office.

You need one of the following types of photo ID:

• UK passport
• non-UK passport
• UK photocard driving licence
• European Union (EU) photocard driving licence
• national identity photocard from an EU country, Norway, Iceland or Liechtenstein