Consultation on introducing permitted insurance fees for landlords, freeholders and property managing agents
Applies to England and Wales
Read the full outcome
Detail of outcome
鈥婤etween December 2024 and February 2025, the UK and Welsh governments consulted on measures to address concerns that some leaseholders in multi-occupancy buildings are being overcharged for buildings insurance by landlords, freeholders, or property managing agents through excessive and opaque commissions.
The consultation sought feedback on current remuneration practices, the proposed policy, design questions, and implementation considerations. The results will help ensure leaseholders are charged fair and transparent costs for managing and arranging buildings insurance.
鈥婽his is a summary of the responses received and the UK and Welsh government response.
Original consultation
Consultation description
The Leasehold and Freehold Reform Act 2024 brought in a range of measures to give more powers and protections for homeowners and leaseholders. As part of this, the Act created powers to address longstanding concerns that some leaseholders are being charged for the arranging and managing of buildings insurance by their landlords, freeholders or property managing agents through opaque remuneration methods, not justified on the basis of work contributed.
Currently, landlords, freeholders and property managing agents are most commonly paid for arranging and managing building insurance through an insurance broker sharing a proportion of their commission.聽聽
The Act instead allows for a new permitted insurance fee that landlords, freeholders and property managing agents would charge leaseholders, separately from the insurance premium. This fee would be fair, transparent and reflective of the work contributed. Responses to this consultation will help us understand what payments should be permitted within this fee and inform the writing of secondary legislation.
Documents
Updates to this page
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Added government response to consultation and summary of responses.
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First published.